Privacy Policy

Effective Date: November 25, 2024

1. Data We Collect

We collect only the information necessary to provide and improve our Services:

• Customer-Provided Data: Information you provide when using our Services, such as data input into our platform to process workloads.
• Usage Data: Non-identifiable information about how you use our platform (e.g., system logs, error reports).

2. How We Use Your Data

We use your data solely to provide, improve, and support the Services, in accordance with your instructions and applicable laws:

• Processing Workloads: To execute and fulfill the workloads you request.
• Customer Support: To respond to inquiries or technical issues you report.
• Platform Improvement: To enhance the performance and functionality of our Services.

3. Data Sharing and Disclosure

We do not sell or share your data with third parties for marketing purposes. We may share your data only in the following limited circumstances:

• With Your Consent: If you explicitly authorize us to share your data.
• Service Providers: With trusted third parties who assist us in operating the Services (e.g., cloud hosting providers), under strict confidentiality and data usage agreements.
• Legal Compliance: If required to comply with a legal obligation, court order, or governmental request.

4. Data Security

We employ robust technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest.
• Access controls to ensure only authorized personnel can access sensitive data.
• Regular security audits and monitoring.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy or comply with legal obligations. Once data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access your data and receive a copy of it.
• Correct or update any inaccuracies.
• Request deletion of your data.
• Restrict or object to certain types of data processing.

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated "Effective Date."

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Ryoma Corporation
Attn: Customer Trust
1301 South Fern Street #2086
Arlington, VA 22202
United States

privacy@ryoma.ai